U-Reach Cloud PBX Phone System
Unify Marketing & Technology Solutions
Modernize Your Business Communication with a Cloud Based Phone System
Outdated phone systems limit flexibility, increase maintenance costs, and make it harder for teams to stay connected. A modern cloud based phone system gives your business the ability to communicate from anywhere while maintaining professional call handling.
Contact Unify Marketing & Technology Solutions today to deploy a powerful hosted PBX solution built for flexibility, scalability, and performance.
What Is a Cloud Based Phone System?
A cloud based phone system for business replaces traditional on-premise hardware with a hosted solution managed in the cloud. This allows your team to make and receive calls using desk phones, computers, or mobile devices from any location.
A hosted PBX system provides:
- Internet-based voice communication
- Centralized call management
- Remote access for users
- Reduced hardware requirements
- Automatic updates and maintenance
This modern approach eliminates the need for complex on-site equipment while improving reliability and scalability.
U-Reach Cloud PBX brings your communications together with a powerful web app, built-in CRM, and integrated call center tools. With seamless CRM integration, teams get click-to-dial, call logging, and real-time insights that streamline workflows and improve every customer interaction.
U-Reach Web App
Gives users full access to calling, messaging, and customer interactions directly from a browser. With no software to install, teams can place and receive calls, manage chats, and stay connected from anywhere while keeping conversations, call history, and contacts centralized and easy to manage.
U-Reach CRM Integrations
Connect your phone system directly with the tools your teams already use every day. Screen pops, contact syncing, and automatic activity logging give agents instant access to customer details, reduce manual data entry, and keep every interaction accurately recorded.
U-Reach Call Center Solution
Streamlines outbound engagement with powerful dialing tools, campaign management, and detailed call analytics. Features like power and progressive dialers, call disposition tracking, local presence, and CRM integrations help teams maximize outreach while staying compliant and organized across every outbound campaign.
U-Reach Web App
Gives users full access to calling, messaging, and customer interactions directly from a browser. With no software to install, teams can place and receive calls, manage chats, and stay connected from anywhere while keeping conversations, call history, and contacts centralized and easy to manage.
U-Reach CRM Integrations
Connect your phone system directly with the tools your teams already use every day. Screen pops, contact syncing, and automatic activity logging give agents instant access to customer details, reduce manual data entry, and keep every interaction accurately recorded.
U-Reach Call Center Solution
Streamlines outbound engagement with powerful dialing tools, campaign management, and detailed call analytics. Features like power and progressive dialers, call disposition tracking, local presence, and CRM integrations help teams maximize outreach while staying compliant and organized across every outbound campaign.
U-Reach Cloud PBX: An all-inclusive Solution
Connect and collaborate with your team and customers through voice, video, messages, and more across any device and location.
Make and receive calls with your preferred device, from anywhere
- Call from your phone with the iOS/Android mobile app.
- Call from web browsers using the feature-packed web client.
- Click to call and receive screen pop-ups with the Chrome extension.
Go beyond phone calls to multiple communications channels
- Make video meetings with live chats and screen sharing.
- Make audio and video calls and easily switch between them.
- See who is available, on a call, away, on a break or trip, etc.
- Create 1:1 and group chats and share files with your colleagues.
Simplify call handling and increase call efficiency
- Transfer live calls across devices without disruption.
- Use function keys and hotkeys for faster call actions.
- Click-to-dial from your computer while using a desk phone.
- Automated call flows with an intuitive drag-and-drop Call Flow Designer.
Simplify call dispatching and optimize call flows
- See real-time internal, inbound, and outbound call activities.
- Manage calls with drag-and-drop and simple clicks.
- View and switch the presence extensions.
- Monitor the status of queues, ring groups, group voicemails, etc.
Engage customers across all channels
Offer customers more options and convenience to contact you, whether it is by phone, via text messages, or through social media.
Empower agents and supervisors with advanced tools
- Monitor and manage queuing calls via web-based panels.
- View key performance metrics on a real-time Wallboard.
- Access graphical, downloadable, and schedulable reports.
- Take advantage of call monitoring, recording, queue callback, etc.
Add interactive and personalized ways to talk to customers
- Manage messages from different channels in one place.
- Proactively engage customers on the channels they prefer.
- Transfer chats to colleagues and collaborate in the same interface.
- Take advantage of call monitoring, recording, queue callback, etc.
- Maximize outreach with outbound bulk messaging.
Simplified Business Phone Management
Managing a traditional phone system can be time-consuming and complex. A hosted PBX simplifies administration through a centralized interface.
Our cloud based phone system allows you to:
- Add or remove users easily
- Adjust call routing in real time
- Manage extensions and permissions
- Monitor system performance
- Access reporting and analytics
This gives you full control over your communication system without requiring specialized hardware knowledge.
Cost-Effective Communication Solution
A cloud based phone system reduces the need for expensive hardware and ongoing maintenance.
Cost benefits include:
- Lower upfront investment
- Reduced maintenance costs
- Predictable monthly pricing
- No need for on-site PBX equipment
- Scalable pricing based on usage
This makes hosted PBX an efficient solution for businesses looking to control costs while improving functionality.
Seamless Integration with Your Business
Our cloud based phone system integrates with your existing infrastructure and business tools.
Integration capabilities include:
- CRM systems
- Email platforms
- Mobile devices
- Desk phones and softphones
- Collaboration tools
This ensures your communication system works seamlessly with your daily operations.
Reliable and Scalable Hosted PBX
As your business grows, your communication system should grow with it. Our hosted PBX solutions are designed to scale easily.
You can:
- Add new users instantly
- Expand to multiple locations
- Enable advanced features as needed
- Support remote and hybrid teams
This scalability ensures your cloud based phone system continues to meet your needs over time.
Upgrade to a Cloud Based Phone System Today
Unify Marketing & Technology Solutions delivers modern communication solutions backed by technical expertise and reliable support.
Our cloud based phone system solutions provide:
- Professional hosted PBX deployment
- Scalable communication infrastructure
- Advanced call management features
- Reliable VoIP performance
- Ongoing support and optimization
A modern cloud based phone system gives your business the flexibility and performance needed to stay competitive. With hosted PBX technology, you can simplify communication while improving reliability and scalability.
Contact Unify Marketing & Technology Solutions today to implement a cloud based phone system for business and take your communication to the next level.
Why Switch to a Cloud PBX Provider?
Costs less than legacy solutions
Cloud phone system eliminates the expensive hardware and maintenance costs of traditional phone systems. With the cloud, businesses reduce upfront investments and pay only for the services they use.
Get more advanced UC features
Enjoy an all-inclusive business communication solution with features like auto-attendants, call logs, and video conferencing. These features improve collaboration among teams.
Simplify your tech stack
Enjoy an all-inclusive business communication solution with features like auto-attendants, call logs, and video conferencing. These features improve collaboration among teams.
Industry-grade reliability
Cloud PBX providers have redundant infrastructure and data centers, ensuring high availability and minimal downtime. They often offer Service Level Agreements (SLAs) guaranteeing uptime and performance. This is crucial for businesses that rely on uninterrupted communication.
Rich ready integrations
Cloud PBX providers seamlessly integrate with popular business applications such as CRM systems, helpdesk software, Microsoft Teams and more 3-party tools. These integrations facilitate information sharing and improve workflows across different platforms, maximizing efficiency.
No server maintenance
By transitioning to the cloud, you remove the need for on-premises servers and their associated maintenance tasks. The cloud PBX provider takes care of server maintenance, upgrades, security patches, and backups, freeing up your IT staff to focus on other strategic initiatives.
Connect your tech stack
Integrate U-Reach with popular CRM’s, helpdesk, productivity tools, and more to keep your business in sync, or customize your own experience with developer tools.
Bitrix 24
Microsoft Fidelio
Oracle Hospitality Opera
Odoo
Zendesk
SMS
Zoho CRM
Salesforce
Hubspot
SDK
API
Active Directory
Microsoft Azure
Outlook
Microsoft Teams
Frequently Asked Questions
What is a cloud based phone system?
A cloud based phone system is a communication system hosted in the cloud that allows businesses to make and receive calls over the internet without on-site PBX hardware.
What is a hosted PBX?
A hosted PBX is a cloud-managed phone system that provides advanced call management features without requiring on-premise equipment.
Can I use a cloud based phone system remotely?
Yes. A cloud based phone system for business allows users to access their phone lines from anywhere using mobile or desktop applications.
Is a cloud based phone system reliable?
Yes. Hosted PBX systems are designed for high reliability and include redundancy and automatic updates.
Can I keep my existing phone numbers?
Yes. In most cases, existing phone numbers can be ported to your new cloud based phone system.
How easy is it to add users?
Adding users to a hosted PBX system is quick and can be done through a centralized management interface.
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