Unify’s Blog Posts
Desk Phones vs Softphones: Which Is Right for Your Team?
The traditional office phone is no longer the only way employees can answer a business call. Modern softphone systems allow employees to use their computer, web browser, smartphone, or other compatible device as an extension of the company phone system. That…
The Most Common Security Gaps We See in Small Businesses
The Most Common Security Gaps We See in Small Businesses Small business security is often built one piece at a time. A camera gets installed after an incident. A new lock is added when an employee leaves. Another camera goes up when inventory starts disappearing. Over…
Why Fast Internet Doesn’t Fix a Bad Network
Why Fast Internet Doesn’t Fix a Bad Network Upgrading your business internet can sound like the obvious solution when employees complain about slow computers, unreliable Wi-Fi, choppy phone calls, or files that take too long to transfer. If 200 Mbps feels slow, moving…
How to Prepare Your Business Technology for a Busy Fall Season
Fall can be one of the busiest times of year for small and midsized businesses. Employees return from vacations, customer activity increases, seasonal promotions begin, and companies start planning for the end of the year. A sudden internet outage, failed computer,…
How Better Call Routing Helps Short-Staffed Businesses
Staffing shortages can make even a normal workday feel overwhelming. Employees may need to answer phones while helping customers, completing paperwork, handling deliveries, or managing other essential responsibilities. When incoming calls rely on one receptionist or a…
New Employee Technology Setup: What Should Be Ready Before Day One?
A new employee’s first day should focus on meeting the team, understanding their responsibilities, and learning how the business operates. It should not be spent waiting for a computer, requesting passwords, or troubleshooting access to essential software. Preparing…