The way businesses communicate is evolving—and traditional phone systems can’t keep up. If you’re still on landlines or on-prem PBX hardware, it’s time for a smarter, more flexible solution. We design and deploy cloud PBX for small business so your team can work anywhere—without losing quality or control.
At UNIFY Marketing & Technology Solutions (UNIFYmts), we streamline communication with Cloud PBX and VoIP services built for today’s mobile, hybrid teams.
A Cloud PBX (Private Branch Exchange) runs over the internet instead of copper lines or bulky on-site gear. You get full PBX functionality—extensions, call routing, voicemail, auto-attendants—without the hardware headaches. Paired with VoIP phones or softphones, your team can call, meet, and message from virtually anywhere. Learn more about VoIP over the internet.
iOS/Android apps and web softphones let employees make/receive calls, access voicemail, check call history, and chat from anywhere—office, home, or on the road.
Ditch hardware and maintenance fees. VoIP typically lowers spend with predictable, flat-rate pricing—and you can add users in minutes without new wiring.
Auto-attendants and custom greetings
Smart call routing, queues, ring groups, and forwarding
Voicemail-to-email (with transcription options)
Business hours rules and built-in conferencing
Encrypted calling and provider redundancy deliver 99.999% uptime. Add failover and disaster recovery so phones keep working during local outages.
Right-sized design: tailored to your team size, locations, and workflows
White-glove setup: number porting, device provisioning, call flows, training
Local support: real humans who handle changes, adds, and issues fast
Integrations: connect to CRM/helpdesk tools to log calls and speed service
Upgrade to the cloud and give your team a phone system that’s flexible, secure, and easy to manage. Schedule a free demo to see how a modern VoIP system can cut costs and lift productivity—without the headaches. For broader support, explore our Managed IT services.
Cloud PBX lives in the cloud—no on-site hardware to buy or maintain. You get the same (or better) features with simpler scaling and lower costs.
Not necessarily. Many plans support existing SIP phones. You can also use mobile apps and web softphones—no desk hardware required.
With a stable connection and proper QoS, VoIP call quality is excellent. We assess your network and configure priorities to keep audio crisp.
Cloud PBX includes failover options—like forwarding to mobiles or alternate sites—plus provider redundancy to maintain service continuity.
Yes. Popular CRMs and helpdesks can auto-log calls, screen-pop records, and centralize customer interactions.